Service
packages

Three great services at
one bargain price

Choose a service that suits you the most from the packages. Internet speed up to 1000 Mbps/100 Mbps, Digital TV with over 200 channels and landline.

Optical connection for apartments

Reliable and fast fibre optic cable connection directly to your house or apartment. High-speed connection up to 1000 Mbps/250 Mbps. 

Installation within 5 days

Quick installation guaranteed. No more than 5 business days from signing the contract to optical Internet installation.

More services

Service packages include video on demand, TV archives, and free Wi-Fi router.

What do you ask most frequently?

We do our best to ensure that the time from order confirmation to service installation does not exceed 5 business days.

On business days, our team will contact you within 48 hours either by phone or email. Once your order is finalized, you will receive an email with a link directing you to the Customer Zone, where you will fill out your contract information, including: Name, address of installation, ID card number, and personal identification number.

There's no need to worry about security— all data is transmitted via encrypted connection. Based on the information provided, we will prepare your contract, which you can sign during the installation at the service address or in person at VNET’s headquarters at Černyševského 48, 851 01 Bratislava, no later than the agreed installation date. You can find our current office hours on our contact page.

Yes, you can upgrade to a higher package or faster speed at any time, free of charge. However, if you decide to switch to a lower package or slower speed, there may be penalties as outlined in the contract.

You can transfer the contract to a tenant or new owner for a small administrative fee without any penalties for early termination. If you are moving to another apartment complex where we provide service, we are happy to relocate the services for you.

No, you won't need to pay by card or cash at the time of installation. Any charges related to the technical work will appear as a separate item on your next invoice.

Yes, it is possible to sign a contract as a legal entity. Just mention this during the initial communication with our staff, and they will prepare all the necessary contractual and legal documents in accordance with the information provided about your company, such as the business name, registered address, company ID (IČO), tax ID (DIČ), or VAT ID (IČ DPH).

Specifications
BrandMikroTik
ModelhAP ax2
PNC52iG-5HaxD2HaxD-TC
CertificationCE, FCC, IC, EAC, ROHS
Hardware
CPUQualcomm IPQ-6010
Architecture64bit ARM
Number of cores4x ARM Cortex A7
CPU frequencyCPU: 864 MHz
Memory capacity1 GB
Internal storage typeNAND
Internal storage capacity128 MB
Hardware acceleration IPsecYes
Network cardQualcomm QCN-5052
Software
Operating systemRouterOS with L4 license
ManagementWebGUI, mobile app, WinBox
Security softwareCrypto Engine, Trusted Execution Environment (TEE), Secure Boot
Network features
Physical interface5x GbE RJ-45
SIM card slotNo
Frequency bandsWi-Fi: 2.4 / 5 GHz
Wi-Fi standards802.11a/b/g/n/ac/ax Wave 2
Latest WLAN standardWi-Fi 6
Wi-Fi speed (2.4GHz)up to 574 MB/s
Wi-Fi speed (5GHz)up to 1200 MB/s
2.4GHz MIMO2 x 2
5GHz MIMO2 x 2
Antenna typeBuilt-in
Number of wireless antennas2
Antenna gain4.5 dBi (2.4 GHz), 4 dBi (5 GHz)
U.FL connectorNo
MU-MIMOYes (2.4 / 5GHz band)
Full IPv6 supportYes
Security protocolsWPA / WPA2 / WPA3
Power and energy consumption
Inputs1x DC jack, 1x PoE-IN/OUT
Input voltage (DC)18 to 28 V
PoE standardsIEEE 802.3af
Input voltage (PoE)18 to 28 V
Total output powerup to 16.8 W
Maximum consumption27 W
Maximum consumption without extensions12 W
Environment and durability
OrientationVertical, horizontal
Protection ratingIP20
Dust resistanceYes
Water resistanceNo
Operating temperature-40 to +50 ℃
Physical properties
ColorBlack
Net weight310 g
Dimensions (W x H x D)3.7 x 12 x 10.1 cm
Package weight410 g
Package dimensions (W x H x D)19 x 4.5 x 12 cm